From the field

Writing

What to build, what to stop, and how to tell if the work is paying off.

These essays connect product decisions to revenue, customer value, and the cost of getting priorities wrong. Start with the three pieces below, or browse the latest writing.

Read Don't SaaS Me, my newsletter

Latest writing

You're holding AI wrong

AI can be used to productive ends. But at the same time, I see most organizations using AI for output instead of results.

The Release Tax

Your release process is table stakes. But doing it wrong may have a larger cost than you realize.

Bigger is not Better

A look at the tradeoffs of growing a company, and why bigger does not automatically mean better.

Ship to Burn

Separate work that answers a customer question, work that earns revenue, and work that consumes effort without creating value.

Scissors, Glue, and AI

Hunter's account of replacing a paper-based workflow with software, and what it taught him about useful technology.